Privacy Policy

Westnet respects your privacy and is committed to safeguarding the information we collect from you. We operate under the privacy guidelines taken directly from the Federal Government's Privacy Act 1988 (see www.privacy.gov.au). Our Privacy Policy outlines your privacy rights and our obligation to protect your personal data.

Collection of personal information

1. Westnet collects and records information about you including your name; date of birth; address; telephone, mobile and fax numbers; email addresses; bank account details; credit card details and your Westnet username and password.
2. From time to time, Westnet will also receive ad hoc information such as digital pictures, explanatory text and survey responses which you volunteer to provide. These details are used by Westnet to administer competitions, contests and market research, and are kept strictly confidential.

Use of personal information

Westnet may use the personal information you provide us:

1. to identify you so that we may provide our services to you;
2. for billing and credit collection purposes;
3. to inform you of important changes to our services;
4. or market research and product development purposes;

Protection of personal information

The information collected is stored either in electronic or hardcopy format. In both cases, security provisions are to a very high standard and access is limited only to those personnel within the organisation that have the appropriate security authorisation.

Disclosure of personal information

Under no circumstances will Westnet sell members' information. The only time information is disclosed to a third party is when it is integral related to the provision and/or improvement of services or if Westnet is required to do so by Australian law. In both cases these entities meet with strict guidelines to preserve members ' privacy. Our third party suppliers will not contact Westnet members unless expressly requested to do so by the member themselves.

Access to your personal information

Individuals may access general details about themselves under their individual service account name. To maintain its currency and accuracy, requests to change your personal information may be directed to Westnet's Accounts Team.

Cookies

Cookies are tiny text files that are automatically saved on your computer whilst you are visiting a website. These pieces of information are applied to that site to enhance its functionality so that it may be more useful to you.

Westnet uses cookies within certain areas of our website to maintain non-specific information. We do not use cookies to store personal information about you or to track your Internet usage.

You may choose to set your computer to warn you each time a cookie is sent or you may turn off all cookies. This is achieved by changing your browser settings or by using third-party privacy software. However, if you turn cookies off, some of our website's functionalities may become unavailable to you.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Changes to privacy policy

Westnet may at any time update or amend our privacy policy. When this occurs, we will inform you via email or the monthly Westnet Newsletter.

Westnet Privacy Officer

All questions or objections regarding our Privacy Policy may be directed to Westnet's Privacy Officer via email at or post to Privacy Officer, Westnet Internet Services, 24 PO Box 1767, Osborne Park DC, WA 6919.

auDA WHOIS Policy

When a domain name is registered, certain information is collected for use on the WHOIS service. The WHOIS service allows internet users to query a domain name to find out the identity and contact details of the registrant. The public WHOIS service is a standard feature of domain name systems around the world. Please see auDA’s WHOIS policy at http://www.auda.org.au/whois-policy which sets out auDA's guidelines on the collection, disclosure and use of WHOIS data.